Normally, we are focused on getting positive results. That is where we spend most of our time & energy. Today, for example, we had a client approved under the MPNP program and he received a Nomination Certificate. Even during a pandemic, we are able to celebrate victories and we get results for all our hard work. In other cases, however, we get a positive result and there is a mistake made by the Officer or the Tribunal.
Tribunal mistakes are not common. This was the case in March 2021. We got a positive decision from the IRB for our clients and they were on their way to getting Permanent Resident (PR) status. The problem was that the tribunal misspelled our client’s name. This can lead to serious problems in the future.
For immigration, the importance of detail cannot be overstated. Everyday, we focus on making sure all the documents and evidence are 100% true and consistent. To be clear, it is not good enough if the information is only 99% accurate. We hold ourselves to the highest standard to ensure that our clients do not have future issues, based on our work.
For this case, we contacted the Tribunal and explained the mistake. The RPD Member reviewed the situation and issued an Amended Decision with the accurate information. Now our clients can apply for PR status and they know that their information in the government’s records are correct.
Tribunal mistakes can be fixed. I want to be clear that the IRB rarely makes mistakes. There are many layers of professionals at the tribunal who vet and review documents before they are issued. In this case, the RPD Member’s decision was sent to the Case Management Officer who had to sign off on the decision before it was issued. Personally, I have given presentations with IRB staff to make sure the public and other lawyers are aware of how the tribunal operates.
You cannot see our client’s information as we need to redact all their personal information to protect their confidentiality. I can say that the tribunal mistake was minor and it was corrected.
We did this extra work for our clients at no additional charge. We strive to provide the best service, for reasonable fees. This family can apply for PR status and Canada is a better place.